Help Center
How to use
Pikarta?
Step-by-step guides, feature explanations, and tips for setting up your loyalty program.
Campaigns
Send a message straight to a customer's card in Wallet — no SMS, no mailing costs.
Clients & Analytics
Segments, CSV export, and month-over-month analytics for your customer base.
Loyalty Models
Stamps, points, cashback, or discount — figure out which to choose and how each one works for your customer.
Card Design
Name, brand color, logo, banner. How the card looks in Apple and Google Wallet.
Team & Cashiers
How to grant staff register access with a work email and PIN code.
Subscription & Billing
Trial period, active subscription, expiry — what each status means and what to do.
Apple & Google Wallet
How a customer adds the card, what they see on the pass, and how they receive update notifications.